Renee's Workshops and Seminars
  • STOP THE CYCLE OF BULLYING

    STOP THE CYCLE OF BULLYING: Strategies to address & eliminate workplace bullying

    Workplace bullying is a problem. Bullying is destructive, pervasive and undermines a culture of safety.  Workplace bullying has been linked to intent to leave, poor patient outcomes, and poor productivity. 

    85% of all medical errors can be linked in some way to poor communication and disruptive behavior among healthcare employees. 

    Of the new nurses who quit their first job within the first year, 60% quit due to the disruptive behaviors of their co-workers.

    48% of graduating nursing students are concerned about becoming a target of workplace bullying.

    Every day, a nurse reaches out for help to deal with a bullying situation.

    One reason bullying has continued to thrive is because we haven’t learned how to address bullying behaviors in our work environment. We often turn the other cheek, using silence as a strategy, thus perpetuating the problem.

    This program is designed to help individuals and healthcare leaders RECOGNIZE bullying behaviors that undermine a culture of safety (not everything is bullying), DEVELOP the skills needed to confront and eliminate disruptive behaviors (bullying AND unprofessional), and TRANSFORM their organization into a nurturing, supportive, and professional workplace.

     

    Objectives:

    1. Differentiate characteristics of bullying and incivility (not everything is bullying).
    2. Explore how successful leaders address and eliminate bullying behavior.
    3. Identify strategies to create nurturing, supportive, and professional work environments.

     

    Format:

    This program is offered as a ½ or full day seminar.

  • COMMUNICATION, CONFLICT, AND COWORKERS – OH MY:

    COMMUNICATION, CONFLICT, AND COWORKERS: OH MY! NAVIGATING THE YELLOW-BRICK ROAD TO EFFECTIVE COMMUNICATION

    A recent study by Johns Hopkins reported that medical error is the 3rd leading cause of death in the United States. Ineffective communication was cited in most.  Yet, we don’t often teach healthcare leaders and their employees the skills they need to optimize the way they communicate in a way that ensures the highest quality care AND protects patients. When healthcare employees fail to communicate effectively, they make mistakes.  Therefore, communication skills may be as important, if not more important, than clinical skills.

    This seminar is designed to teach healthcare leaders and their employees the essential evidence based communication skills needed to effectively provide high quality, safe, and effective care to the patients they serve.

    Objectives:

    Participants will be able to: 

    1. Evaluate characteristics of effective and ineffective communication styles.
    2. Incorporate body language techniques to strength team relationships.
    3. Differentiate between true and false conflict.
    4. Create standards and systems that foster collegial relationships among the team.

     

    Format:

    This program is offered as a ½ or full day seminar.

  • THE POWER OF FEEDBACK:

    THE POWER OF FEEDBACK: STRATEGIES TO IMPROVE EMPLOYEE PERFORMANCE AND POTENTIAL

    Summary:  Effective feedback, both positive and negative, provides one of the most valuable influences on achievement and performance yet healthcare leaders don’t often learn effective feedback skills. Did you know that 72% of employees said that regular feedback would improve their performance and almost half of ENGAGED employees receive weekly feedback from their bosses? Yet many leaders rely on the dreaded yearly performance appraisal as their opportunity to give employees feedback. By then, it’s too late.

    This program is designed to teach healthcare leaders how to deliver positive and constructive feedback among a multi-generational workforce in a way that improves performance and helps grow their team.

     

    Objectives:

    Participants will be able to: 

    1. Identify principles to deliver effective feedback among a multigenerational team.
    2. Describe positive and constructive feedback techniques.
    3. Empower and enhance peer-to-peer feedback among teams.

     

    Format:

    This program is offered as a 90-120 minute workshop.

  • FROM EXHAUSTED TO EXTRAORDINARY:

    FROM EXHAUSTED TO EXTRAORDINARY: STRATEGIES TO REVERSE NURSE FATIGUE

    Imagine a world where everyone got along and went out of their way to support each other. Where resources were abundant and patients and their families were always happy and satisfied.

    Wouldn’t it be a joy to work in a world like that?

    The reality is that nurses work in unpredictable worlds where we don’t always support each other, have the necessary resources, and struggle to meet the increasing needs of patients. Ultimately, these struggles lead to stress and over time, stress leads to fatigue, burnout, and exhaustion.

    Nurses sacrifice their time and energy for patients and have nothing left for their families.

    The good news is that despite the increasing demands, nurses CAN thrive. This seminar provides nurses with simple proven strategies to flip the switch from exhausted to extraordinary!

    Objectives

    Participants will be able to

    1. Evaluate causes of stress in the workplace
    2. List 3 strategies to decrease fatigue and burnout in healthcare
    3. Develop a simple action plan to decrease stress in the workplace
    4. Identify 3 strategies to improve physical, mental, and emotional energy needed for maximum performance

     

    Format

    This program is offered as a ½ or full day seminar

  • LEADERSHIP RETREATS

    LEADERSHIP RETREATS:

    Studies show that the success of an organization depends on the strength of the leadership team. However, leaders are often the last group to carve out the time they need to engage in continuous learning and team camaraderie.  Leaders start their day with a full “cup” but then spend so much of their time putting out fires and dealing with employee behavior issues. At the end of the day, their “cup” is empty.

    Renee offers leadership retreats that supports skill development for your team and engages them in interactive activities that refill their “cup”.

    Let Renee customize a fun filled learning retreat for your leaders.

Thank you!

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